Terms and Conditions

Effective Date: January 1, 2024

Welcome to Teile.Parts, operated by:

EMG TEILE OÜ
Paavli tn 5a/1
10412 Põhja-Tallinn
Estonia
Email: teile@teile.parts
Phone: +372 5843 2852

By accessing or using www.teile.parts, you agree to the following Terms and Conditions.


1. Scope

These Terms apply to all users and customers of the website.

We reserve the right to update these Terms at any time. The latest version will always be published on the website.


2. Eligibility

You must be at least 18 years old or have legal authority to enter into binding contracts.


3. Orders and Contract Formation

3.1 Order Submission

Submitting an order constitutes an offer to purchase.

3.2 Acceptance

A contract is concluded only after:

  • We confirm the order via email, and

  • Full payment is received.

We reserve the right to cancel orders due to:

  • Pricing errors

  • Technical issues

  • Stock unavailability


4. Prices and Payment

  • All prices are displayed in EUR (€) unless stated otherwise.

  • Prices may include or exclude VAT depending on customer location.

  • Payment methods are displayed during checkout.

We reserve the right to refuse transactions suspected of fraud.


5. Shipping and Delivery

Delivery times and methods are described in our Delivery Policy.

Risk of loss transfers to the customer only upon physical receipt of the goods, in accordance with EU consumer law.

We are not responsible for delays caused by courier services or customs authorities.


6. Right of Withdrawal (EU Consumers)

If you are a private consumer within the European Union, you have the right to withdraw from the contract within 14 days of receiving the goods without giving any reason.

To exercise this right, you must notify us via email before the 14-day period expires.

Returned goods must:

  • Be unused

  • Be in original condition

  • Not be installed or modified

Refunds are issued within 14 days after receiving the returned goods.

Return shipping costs are borne by the customer unless the return is due to our error.


7. Exceptions to Withdrawal

The right of withdrawal does not apply to:

  • Used automotive parts installed or altered after delivery

  • Custom-ordered or special-order items

  • Products sold clearly marked as “for parts” or “non-functional”


8. Product Condition and Warranty

Most products sold are used automotive parts.

Unless explicitly stated:

  • Products may show signs of prior use.

  • Manufacturer warranties typically do not apply.

Private EU consumers are entitled to a 2-year legal conformity guarantee under EU law, limited to defects existing at the time of delivery.

For business customers (B2B), warranty rights may be limited.


9. Limitation of Liability

To the extent permitted by law:

EMG TEILE OÜ shall not be liable for:

  • Indirect or consequential damages

  • Loss of profit or business interruption

Our maximum liability is limited to the purchase price of the product concerned.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.


10. Intellectual Property

All content on the website is the property of Teile.Parts or its licensors and may not be reproduced without written permission.


11. Governing Law

These Terms are governed by the laws of Estonia.

For consumers within the EU, mandatory consumer protection laws of the customer’s country of residence may also apply.

Disputes shall be resolved in Estonian courts unless otherwise required by consumer law.


12. Severability

If any provision is deemed invalid, the remaining provisions remain in full force.


13. Contact

EMG TEILE OÜ
Paavli tn 5a/1
10412 Põhja-Tallinn
Estonia
Email: teile@teile.parts
Phone: +372 5843 2852

© 2026 teile.parts